Shipping & Returns
Shipping Policy
Katy's Creation Shop offers a transparent shipping policy to ensure customer satisfaction. We strive to provide reliable shipping methods, secure packaging, and reasonable costs. Our commitment is to build trust and loyalty by delivering a seamless shipping experience.
At Katy's Creation Shop, we prioritize the safe delivery of your handmade products. We take pride in our packaging methods and aim to provide a stress-free shipping process. Our dedication to quality extends to every aspect of our service, including the careful handling of your orders.
Return & Exchange Policy
Our return & exchange policy is designed to offer peace of mind to our customers.
Any custom orders are unable to be returned or exchanged as they are made custom for the person. However, if you have ordered the wrong size of t-shirt or if a bracelet doesn't fit how you would like, you may return or exchange it for another one. Please let me know if you do wish to return or exchange an item.
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You have 30 Days from the time you receive the item to return or exchange the order.
At Katy's Creation Shop, we are dedicated to providing a positive experience, and we welcome the opportunity to address any concerns you may have.
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